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What Makes a Good Cloud Service Provider?

So, you want to adopt the cloud for your business. But with so many choices out there, it can be an overwhelming process. Earlier this week, CloudTweaks released a list of things to consider when searching for a Cloud Service Provider (CSP). At IronOrbit, we are proud to say that our cloud services meet these standards. Read on to find out how we are the solution to your cloud computing needs.

Technical Expertise and Customer Support

Two of the things CloudTweaks says to consider when looking for a cloud service provider for your business are a knowledgeable team and strong customer support. At IronOrbit we offer complete IT support to our clients. Our staff of experts is fully trained to answer any questions you may have or find solutions for problems that may arise. Technical support is available 24 hours a day, 7 days a week, 365 days a year; additionally, all of our techs and customer support representatives are domestically-based, which guarantees consistent, high-quality support any time of day or night. So if you encounter a problem at midnight and need a solution so you can make that big presentation the next day, one of our experts is available to help you.

Trust and Performance Guarantees

CloudTweaks stresses that trust is an important aspect to consider when choosing a cloud service provider due to the critical nature of your company’s data. We couldn’t agree more. We are trusted by leading organizations in many sectors including health care, legal, accounting/finance and public/government. We were recently charged with creating and hosting extremely specialized desktops for Lawrence Livermore National Laboratory; because of the highly-sensitive nature of their work, trust was a critical aspect for LLNL when considering a Cloud Service Provider. They trusted IronOrbit and we delivered secure and effective, customized solutions.

A major component of trust is knowing that your provider guarantees fast and consistent performance. To that end, IronOrbit delivers Atomic Speed Technology, which ensures that you can launch your cloud in less than one second and guarantees maximum performance. Additionally, our cloud solutions are highly scalable and can be adjusted based on your changing needs.

Uptime Guarantees

In business time is money and we know you can’t afford to lose any of either to unexpected downtime. Your cloud is housed on a server located in our state of the art data centers. These data centers are equipped with features like redundant Internet connectivity, redundant cooling systems and strong security measures that provide a 100% uptime guarantee.

Tools Available

It’s hard to run your business without the right tools.  With IronOrbit’s business productivity tools, virtualized desktops and hosted applications, you have access to a plethora of tools designed to help your business run smoothly and efficiently.

Ease of Migration

Migrating all of your data to the cloud can be a tedious and laborious task. We make that transition as quick and seamless as possible through cutting edge technologies such as Citrix’s VDI-In-A-Box, a fully integrated desktop management system.

Security

According to CloudTweaks, security should be a main concern for a cloud service provider. At IronOrbit, your data and network are protected by our Orbital Security feature. Our multi-tiered approach to security includes:

  • Physical and environmental security
  • Operational security
  • Backup and disaster recovery
  • Logical and system security

With these security measures in place, you can rest assured that we will detect and take care of any threats to your company’s data.

Cost

Cost is almost always the biggest factor when deciding on which cloud service provider to use. The last thing you want is to sign up for a service, only to be surprised with a rate different than what you were told or get hit with an unexpected additional cost. As a client of IronOrbit, there are no unpredictable costs; you are only charged an all-inclusive, flat monthly fee that includes all of the features we have mentioned in this blog.

When it comes to cloud computing, IronOrbit is the whole package. For more information, check out our website or call us at (888) 753-5060.