Category: Technology

Careers

CAREERS

Join the Cloud Company With the Human Touch

IronOrbit Voted One of Orange County’s Top Work Places 2020!

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A Few Reasons to Join the Team

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The Benefits of Being Part of the Team

IronOrbit Team Members are highly motivated, highly intelligent individuals who are passionate about what they do. It's only logical to provide the same in benefits.

Remote Work Positions

401(k)

Health & Dental Benefits

Paid Training & Education

Paid Time Off

Take Their Word for IT

We'll let the team members speak for themselves.

Joining the IronOrbit Team is a great move both personally & professionally.

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Tiffany Lockwood

Project Manager

“IronOrbit has empowered me to learn and grow in my career. IronOrbit has a collective innovative mentality to constantly improve not only technology, but our daily work life. I look forward to working with the IronOrbit team for many years to come.”

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Jonathan Cruz

IT Support Specialist

“I enjoy the opportunity to help our customers have a pleasant experience with technology and ease their frustration when needed.”

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Bobby Apodaca

Business Analysis & Planning

"I love working at IronOrbit because each day is unique & challenging. The technology’s fascinating and our team’s fantastic. It’s refreshing to be part of an evolving organization that enables and invests in its clients, employees, products, and services."

The Values We Live By… We ASPIRE!

Accountable We Deliver, or We Adapt

We deliver on our promises – and in the occasional times that we fall short, we admit it, take responsibility, make it right, and take all the necessary steps to prevent it from happening again.

Synergetic Greater Than the Sum of Our Parts

Our differences, rather than hold us back, make us stronger and more versatile as a whole. We collaborate effectively across groups and departments, working as one to demolish our goals and deliver consistent and ever-improving value to our clients.

Proactive Seek-And-Act, Not Wait-And-See

We always try to anticipate and resolve potential problems before they can affect our clients. We practice this in every area of our business – from development and operations to support and billing.

Innovative Always Improving & Evolving

We're always looking for ways to serve our clients better, whether it's becoming more efficient or developing new products or features altogether.

Reliable Results You Can Depend On

If you're in need of service, we are never more than a phone call or email away. We're here to help 24/7/365.

Empowering Helping Others Reach Their Full Potential

We believe in helping others to reach their full potential, whether they’re colleagues or clients. We do this through advice, training, technologies, services, or through delegation of authority – no cookie-cutter solutions here.

Become a Part of the IronOrbit Team

Apply Now!

PHONE

(888) 753-5060

About Us

ABOUT US

IronOrbit Was Created to Empower Companies Like Yours

Who We Are 

IronOrbit is a privately owned and fully integrated Information and Communications Technology (ICT) Powerhouse. We are a Specialized Cloud Services Leader focused on planning, deploying and fueling Digital Transformations for major industries and verticals. IronOrbit innovates, develops, and produces comprehensive technology solutions, specializing in GPU-Accelerated cloud workspaces, for some of the biggest IT-related challenges facing modern businesses.

IronOrbit, is located in beautiful Anaheim Hills, California and was founded in 1997 as an MSP. IronOrbit evolved into a cloud solutions provider offering comprehensive technology solutions for more than two decades.

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Our Commitment

to You


We're committed to being your technology advocate.

We will listen to your needs and provide you with recommendations to help keep your company growing and your employees happy. Together we'll succeed in reaching your goals.

The Values We Live By… We ASPIRE!

ACCOUNTABLE We Deliver, or We Adapt

We deliver on our promises – and in the occasional times that we fall short, we admit it, take responsibility, make it right, and take all the necessary steps to prevent it from happening again.

SYNERGETIC Greater Than the Sum of Our Parts

Our differences, rather than hold us back, make us stronger and more versatile as a whole. We collaborate effectively across groups and departments, working as one to demolish our goals and deliver consistent and ever-improving value to our clients.

PROACTIVE Seek-And-Act, Not Wait-And-See

We always try to anticipate and resolve potential problems before they can affect our clients. We practice this in every area of our business – from development and operations to support and billing.

INNOVATIVE Always Improving & Evolving

We're always looking for ways to serve our clients better, whether it's becoming more efficient or developing new products or features altogether.

RELIABLE Results You Can Depend On

If you're in need of service, we are never more than a phone call or email away. We're here to help 24/7/365.

EMPOWERING Helping Others Reach Their Full Potential

We believe in helping others to reach their full potential, whether they’re colleagues or clients. We do this through advice, training, technologies, services, or through delegation of authority – no cookie-cutter solutions here.

Just a Few of the Industries We've Assisted

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AEC Industry

The IT Director at SMMA knew the entire AEC industry was on the edge of a digital transformation. 

Education Industry

The UCLA Library service encompasses thirteen libraries spread across campus. IronOrbit was able to provide IT resources to a constantly-changing user base.

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Finance Industry

Brown & Weinstein Tax and Financial Group is a financial services firm with several Southern California locations. IronOrbit centralized and streamlined their entire IT infrastructure.

For additional information on the industries that we assist and other new and innovative technology discoveries visit the "IronOrbit InfoCenter"

Our Footprint So Far…

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Call us anytime with any questions you may have!

5 North America-based Data Centers

Data Centers in 20+

Regions Worldwide

Over 25,000 Cloud Workspaces

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Other Services We Offer

Our 24/7 US-based support is always available for you.

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Complete, Long-Term Data Loss Prevention. Lightning-Fast Restoration. Full system snapshots, enabling rapid restoration. Best-of-breed RPO & RTO of as little as 15 minutes and 2 hours.

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Enterprise-level security comes standard. Ensure compliance just by moving to the IronOrbit cloud. IronOrbit complies by default with PCI DSS, HIPAA, SOX, and many other data control regulations.

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IronOrbit Offers Premium 24/7/365 Support for Microsoft 365. Discount Licensing – Get Microsoft 365 for Business plans for less than the market rate.

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INFINITY Workspaces

Operating right now!

Give us a call.

We'd be happy to assist you.

888-753-5060

Enter your info to get started

Call us anytime with any questions you may have!

5 North America-based Data Centers

Data Centers in 20+

Regions Worldwide

Over 25,000 Cloud Workspaces

Backups & DR Update

CLOUD SERVICES

Backups & Disaster Recovery

Your Business Runs Without Interruption

Why Take Your Business to the Cloud?

How about accessibility from anywhere, on any device, with 100% guaranteed uptime?

Data Backup Services

Fully-customizable

File-level, physical server/bare metal, VM,

Choose your backup type (differential/full), # of offsite backups, # of file versions, and minimum data retention period.

All the backups your business needs

File-level, physical server/bare metal, VM, & SQL database backups.

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3 Step Process for Unbeatable Continuity

Risk Analysis

& Review

The process begins with a comprehensive risk analysis that aims to identify all potential continuity risk factors. The analysis takes into account the organizational, managerial and technical environments in which the continuity plan will be implemented.

Business Impact

Analysis

Next, we identify the types of disasters most likely to occur and their potential impacts on your company’s ability to perform critical business processes.

Strategy & Implementation

Finally, we compile a list of protective measures to implement in anticipation of possible business interruptions.



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Disaster Recovery Services

For when any amount of data loss is unacceptable

File-level, physical server/bare metal, VM.

As with a PoS or e-commerce system or ERP. VM DR Replication, SAN to SAN Replication, and SQL Replication.

Data is copied to an offsite location as soon as it's created

File-level, physical server/bare metal, VM.

Letting you restore your systems to the way they were the exact moment/second they went down.

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Robust Security

Our data centers are protected with environmental, logical and operational security measures, including physical access controls, biometric scanning and around-the-clock surveillance. We comply with national, international and industry security standards, and leverage the latest security technologies to keep you safe.



Wonder What It’s Like to Work With IronOrbit? (Our Process)

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Consulting

We listen to what our clients want to do with their IT systems, taking their organizational objectives and timetables into account.

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Design

We formulate a solution that addresses our client’s concerns with their current IT environment but that also enables them to pursue their next-stage goals.

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Implementation

We bring the required IT solutions online while being careful not to interrupt the client’s daily workflow.

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Continuous, Caring Support

We pride ourselves on speedy response times and maintaining a high touch with our customers (24/7 US-based support).





Everything You Need With Predictable Pricing

& the All-in-One ICT Solution

For a Fixed-Monthly fee, IronOrbit provides a turnkey solution that leverages the power of the cloud for the assets that matter most.

Microsoft 365 support, 24/7 IT support, Cloud Workspaces for ALL of your users. Fast, secure, backed up and future-proof.

Your digital transformation.

  • Blazing-Fast, All-Flash/SSD Hosting; Launch In 1 Second
  • Email Encryption, 2FA & MDM Add-Ons Available
  • UNLIMITED CPU, RAM & Microsoft Software Upgrades
  • Avoid Data Loss And Downtime
  • 24/7/365 All-Inclusive Support (W/ Engineering)
  • Highly-Secure, HIPAA, PCI DSS, & SOC 2 Compliant
  • 99.999% Uptime Guarantee
  • Maintain Control & Visibility Over Your Backups & DR


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We Assist Your Business

CLIENT STORY

Cal Fasteners

“A lot of times I’ll be at home and think, ‘Man, I forgot to take care of this’. With IronOrbit I can walk into any room at home, open my laptop, and I’m suddenly at work. I can take care of whatever it is and not have to worry about it anymore. I can be anywhere in the world and be at my desk. I don’t have to back-up anything because it’s already backed up.”

Joe Truckey – Owner – Cal Fasteners

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CASE STUDY

Fratello Construction

When Hurricane Sandy hit the East Coast in 2012, thousands of businesses across the country were affected. Businesses up and down the Eastern seaboard with onsite infrastructures lost valuable data, files, and applications when floods destroyed not only their o­ffice, but all of the equipment within them.

Technology &

Cloud Innovations

Check out our blog for the latest in the cloud and

bleeding-edge technology and innovations.

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Contact us to get started

Schedule a consultation by filling the contact form below or call us at

(888) 753-5060

Enter your info to get started

Call us anytime with any questions you may have!

5 North America-based Data Centers

Data Centers in 20+

Regions Worldwide

Over 25,000 Cloud Workspaces

Enter your info to get started

Call us anytime with any questions you may have!

5 North America-based Data Centers

Data Centers in 20+

Regions Worldwide

Over 25,000 Cloud Workspaces

Business Owner UPDATE

CLOUD TECHNOLOGY SOLUTIONS

For Business Owners

We Help You Stay Ahead of the Competition.

Focus on Your Business, Not IT Headaches.

We Can Simplify Everything for You.

Our INFINITY Workspaces solution provide busy business owners like yourself the freedom and flexibility you need. A complete ICT solution for all of your users. Whether remote or in-house, we handle everything for you. Allowing you the freedom to focus on more important things, like running your business.



Wonder What It’s Like to Work With IronOrbit? (Our Process)

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Consulting

We listen to what our clients want to do with their IT systems, taking their organizational objectives and timetables into account.

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Design

We formulate a solution that addresses our client’s concerns with their current IT environment but that also enables them to pursue their next-stage goals.

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Implementation

We bring the required IT solutions online while being careful not to interrupt the client’s daily workflow.

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Continuous, Caring Support

We pride ourselves on speedy response times and maintaining a high touch with our customers (24/7 US-based support).





Everything You Need to Get Your Business up & Running With the All-in-One ICT Solution

For a Fixed-Monthly fee, IronOrbit provides a turnkey solution that leverages the power of the cloud for the assets that matter most.

Microsoft 365 support, 24/7 IT support, Cloud Workspaces for ALL of your users. Fast, secure, backed up and future-proof.

Your digital transformation.

  • Blazing-Fast, All-Flash/SSD Hosting; Launch In 1 Second
  • Email Encryption, 2FA & MDM Add-Ons Available
  • UNLIMITED CPU, RAM & Microsoft Software Upgrades
  • 24/7/365 All-Inclusive Support (W/ Engineering)
  • Highly-Secure, HIPAA, PCI DSS, & SOC 2 Compliant
  • 99.999% Uptime Guarantee




We Know There Are Business Dangers Out There

Being Non-Compliant Can Damage Your Reputation

Don't leave your IT infrastructure to a single person. Rely on our team who is dedicated to protecting your business from threats.

Lost Productivity Is Wasted Money

If your system goes down for 1 second, you're losing money. Being with IronOrbit enables 99.999% uptime!

Transparent

Pricing

Get away from wasting money on constant hardware upgrades. We extend the life of all your current hardware thanks to our SMX Technology!



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We Assist Business Owners

CLIENT STORY

G&C Corporation

"It was crazy! We had servers all over the place. Different applications everywhere, it was chaos. We chose IronOrbit because they could streamline the operations. They would be on call for us and be there in the event of emergencies. So it was time to move forward."

Gene Hale – President – G&C Corporation

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CLIENT STORY

K-Co Products

David Kurrasch, the CEO and founder of K-Co Products, shares the one thing he did to free up more time so that he could focus on growing his business. K-Co distributes innovative products like the popular Monkey Hook and the Little Big Shot.

CLIENT STORY

Cal Fasteners

"A lot of times I'll be at home and think, 'Man, I forgot to take care of this’. With IronOrbit I can walk into any room at home, open my laptop, and I'm suddenly at work. I can take care of whatever it is and not have to worry about it anymore. I can be anywhere in the world and be at my desk. I don't have to back-up anything because it's already backed up."

Joe Truckey – Owner – Cal Fasteners

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What Are IronOrbit

INFINITY Workspaces?

Now, more than ever, business owners need easily accessible and dynamic computing, communications, and collaboration capabilities. Put simply, IronOrbit INFINITY Workspaces (hosted desktops), are your computers in the cloud. And they are optimized for what business owners need to accomplish.

Your applications, your files, your operating system – even your personal desktop shortcuts and settings – it’s all there for you. INFINITY Workspaces are faster and more powerful than your laptop or desktop computers and can be accessed securely via any internet-connected device.

Your All-in-One ICT Solution.

Technology &

Cloud Innovations

Check out our blog for the latest in the cloud and

bleeding-edge technology and innovations.

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Contact us to get started

Schedule a consultation by filling the contact form below or call us at

(888) 753-5060

AEC Solutions UPDATE

CLOUD TECHNOLOGY SOLUTIONS

AEC Industry

GPU-Accelerated Workspaces That Leverage the Computing Power of the Cloud.

AEC GPU-Accelerated Workspaces

Many AEC firms are gravitating towards IronOrbit’s industry optimized and GPU-Accelerated INFINITY Workspaces. Powered by NVIDIA’s virtual GPU technology, they are quickly becoming an industry standard for graphic and compute-intensive applications. Slow internet speeds, bandwidth limitations, outdated hardware, and bulky, costly workstations are a thing of the past.

IronOrbit’s INFINITY Workspaces are tailored to fit your business, workflows, and requirements for a seamless experience with 3D rendering, visualization, and any BIM or CAD applications.



Wonder What It’s Like to Work With IronOrbit? (Our Process)

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Consulting

We listen to what our AEC clients want to do with their IT systems, taking their organizational objectives and timetables into account.

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Design

We formulate a solution that addresses our client’s concerns with their current IT environment but that also enables them to pursue their next-stage goals.

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Implementation

We bring the required IT solutions online while being careful not to interrupt the client’s daily workflow.

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Continuous, Caring Support

We pride ourselves on speedy response times and maintaining a high touch with our customers (24/7 US-based support).





The BIM/CAD Cloud Your Architects & Engineers Will Rave About

For a Fixed-Monthly fee, IronOrbit provides a turnkey solution that leverages the power of the cloud for the assets that matter most.

  • Computing Capacity & Speed
  • Mobility & Flexibility
  • Scalability & Agility
  • Cybersecurity
  • Business Continuity
  • Backups & Disaster Recovery
  • Cost Savings & Predictability
  • Enhanced Productivity
  • Real-Time Collaboration




Synchronize Architectural Projects From Concept to Construction

The Perfect Cloud

Built for BIM and CAD to deliver a smooth, seamless, GPU-Accelerated experience for architects, engineers and construction professionals.

Cloud Journey

Moving to the cloud is the single most powerful decision you can make to optimize your business, drive innovation and advancement, while facilitating growth and reducing costs long term.

Safe & Secure

We standardize multiple levels of security, which are unparalleled in the industry. Your entire infrastructure is protected by state-of-the-art technology at Tier 4 Data Centers and surveillance.

Continuity You Can Count On

Our Business Continuity features Enterprise-grade backups and disaster recovery with data centers strategically placed throughout the US & Canada, with reliable 24/7/365 support.



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Design & Build

Without Limitations!

NVIDIA Quadro augments our ability to deliver an agile, flexible, and scalable solution for real-time collaboration from anywhere on any device. Inherently secure mobile and remote access, combined with high-powered GPU technology, enables us to truly deliver future-proof designs without limitations.

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“The IronOrbit INFINITY Workspaces is ideal for professional graphics workstations used by engineers, architects, and designers across industries, from AEC to M&E to manufacturing. With Quadro performance from the cloud, on any connected device, professionals working from home can stay productive.”

Matt McGrigg, Global Director of Cloud Business Development, NVIDIA.

We Assist the AEC Industry

AEC POWERHOUSE

SMMA

“Even through using a hotspot on my phone, I can access everything I need. I was able to pull up a CAD drawing at a client meeting and we were able to look at it and get an answer right then and there!”

Jennifer Howe – VP, President of ACEC, Massachusetts chapter

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MANUFACTURING FIRM

Dant Clayton

Achieved new flexibility and reliability in manufacturing operations with GPU-accelerated hosted desktops (INFINITY Workspaces).

GLASS MANUFACTURER

Giroux Glass

Giroux Glass, best known for its work on the Grand Canyon Skywalk, has established itself as one of the nation's most respected glazing contractors since 1946.

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What's Up AEC?

Proudly Presented by

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Join your peers for an insightful discussion of the AEC industry, the state of the world, and the advancement of new technologies. These discussions are invite only and kept smaller to encourage healthy conversation. Nothing is scripted or sales oriented. We intend to enlighten our participants and viewers, and make navigating the AEC technology environment just a little bit simpler.

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Broaden Efficiency, Boost Productivity

& Build Profitability

As architects of business transformation, our cloud solutions are designed and optimized around the unique demands of your AEC firm. Our INFINITY Workspaces are customized to improve workflow efficiency across all departments. We strive to provide an enhanced user experience that boosts productivity and fosters collaboration. The fixed monthly fee stabilizes and reduces overall IT costs, while increasing competitive advantage and building sustainable profitability.

IronOrbit Is Your Key to Driving Development & Advancement in Architecture, Engineering, & Construction

Your teams will design and build more effectively because they can collaborate and focus on their projects. On the backend, procedures and processes will be streamlined with the peace of mind knowing your data is backed up and secure in Tier 4 data centers. On the front end, your teams of talented professionals will enjoy a seamless GPU-driven experience that is always available from anywhere on any device.

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AEC Innovations & Technologies

CAD & BIM Technology advancements. GPU-Acceleration and cloud-based workspaces. Read about all the new innovations in AEC technology.

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Contact us to get started

Schedule a consultation by filling the contact form below or call us at

(888) 753-5060

Enter your info to get started

Call us anytime with any questions you may have!

5 North America-based Data Centers

Data Centers in 20+

Regions Worldwide

Over 25,000 Cloud Workspaces

Enter your info to get started

Call us anytime with any questions you may have!

5 North America-based Data Centers

Data Centers in 20+

Regions Worldwide

Over 25,000 Cloud Workspaces

Enter your info to get started

Call us anytime with any questions you may have!

5 North America-based Data Centers

Data Centers in 20+

Regions Worldwide

Over 25,000 Cloud Workspaces

Know When to Pivot Your Strategy

 

 

Launching an ambitious endeavor requires enormous support. But sometimes innovators realize they’ve made a mistake, or the situation has changed somehow…giving rise to something new being needed. In such moments, they need to pivot. Roald Amundsen had worked too hard. He thought of all the effort that went into attracting funding and recruiting the crew he needed. There was no way he was going to give up.

It’s important to keep the big picture in mind and avoid holding onto specific solutions that leave narrow wiggle room to maneuver. The decisions you make will have a direct impact on your ability to endure. It’s not about making a 180-degree change. It’s about revisiting what you’re doing and broadening your view. Ask yourself, “What is the larger aim?”

The explorer Roald Amundsen recognized that the main ambition was about pioneering achievement…accomplishing something that hadn’t been done before. It was not about it taking a specific route. Upon hearing that other explorers had beaten him to the North Pole, he made a bold move. He changed course, proclaiming that the mission from the start was about scientific discovery. He stayed true to his aim and went on to become a national hero as the first person ever to reach the South Pole.

Roald Amundsen and his crew raise the flag of Norway at the South Pole.
On December 14, 1911, Roald Amundsen and his crew raised the Norway flag as the first explorers to reach the South Pole.

Changing course is sometimes a necessity. For business, it can mean all the difference between success and failure. The path to success is rarely a straight line. Consider some of the most dramatic pivots in business history.

William Wrigley dropped his soap and baking powder product lines when he realized gum, which he was giving away as a kind of incentive to remember the brand, was more popular. Odeo began as a network where people could find and subscribe to podcasts, but then iTunes began taking over the podcast market. The company decided to run with the idea of a status-updating micro-blogging platform. That company became Twitter. Yelp began as an automated email service, and YouTube started as a dating service.

Research shows that new ventures that reinvent their businesses increase their probability of success. Perhaps the active ingredient to this kind of progress has much to do with learning more about their customer’s preferences, business partners, and a new-found openness to adopt new technologies.

Developing the ability to justify shifts away from specific objectives to ones that more effectively address the current situation is an important blend of skills.  Many businesses that were on a growth trajectory before the pandemic, but are now experiencing loss, are considering new business models and strategies. They have to.

To the extent companies can adapt with agility, they will continue to endure as 2021 unfolds. Those that have adopted digital processes by then will be most nimble and less likely to be stuck on a course they can’t change so easily.

 

Are you considering a direction change or a strategy re-orientation? We’re interested in learning more about how you are coping with the shifting landscape. Please give us a call at 888-753-5060. Or learn more from our extensive library of blogs and information by clicking below.

AEC LP(Structure Magazine FINAL)

Work

Without

Limits

GPU-Accelerated Cloud Workspaces for AEC

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Schedule a Demo

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Jennifer Howe

SMMA & ACEC Massachusetts

“Even through using a hotspot on my phone, I can access everything I need. I was able to pull up a CAD drawing at a client meeting and we were able to look at it and get an answer right then and there!”

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Matthew Harper

VP of Technology, Dant Clayton

“The customizability & scalability of the platform have made it easy for us to add employees & expand as needed, as well as attract & retain the best engineering talent with a work-from-home option.”

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Mike Albitz

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Spending an average of $3,000+ on workstations, only having to replace them every 3-5 years just doesn't work anymore. The cloud offers unlimited upgrading and no more hardware refreshes.

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SMMA

The IT Director at SMMA knew the entire AEC industry was on the edge of a digital transformation. 

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Giroux Glass, best known for its work on the Grand Canyon Skywalk, has established itself as one of the nation's most respected glazing contractors since 1946.

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Matt McGrigg, Global Director of Cloud Business Development, NVIDIA.

Who We've Helped

Dant Clayton

Spending an average of $3,000+ on workstations, only having to replace them every 3-5 years just doesn't work anymore. The cloud offers unlimited upgrading and no more hardware refreshes.

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SMMA

The IT Director at SMMA knew the entire AEC industry was on the edge of a digital transformation. 

Giroux Glass

Giroux Glass, best known for its work on the Grand Canyon Skywalk, has established itself as one of the nation's most respected glazing contractors since 1946.

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“When COVID-19 started, we were able to provide latency-free workspaces to users with substandard home internet connections using IronOrbit. What started out as a move to optimize our business operations really ended up becoming a lifesaver for our organization."

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MSA Professional Services

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5G enables a new kind of network. One designed to connect everyone and everything together including machines, objects, and devices. Could it be setting the stage for singularity?
What is 5G and Why Should You Care?

5G enables a new kind of network. One designed to connect everyone and everything together including machines, objects, and devices. Could it be setting the stage for singularity?

 

5G is a new digital system for transforming bytes (data units) over air. This new interface uses milometer wave spectrum. It enables the use of more devices within the same geographic area. For example, 4G can support 4,000 devices per square kilometer (.62 miles). 5G will support around 1 million devices in the same area. And those 1 million devices will operate at ultra-fast speeds. We’re talking exponentially faster download and upload speeds with hardly any latency (the time it takes devices to communicate with wireless networks).

The world is still in the throes of the pandemic. That is true. But the pandemic hasn’t slowed the adoption of 5G. Most companies continue to implement 5G networks. This technology has the potential to transform the lives of people around the world.

However, legislation and security will have to keep pace, to protect against numerous potential threats.

According to the Global Mobile Suppliers Association (GSA), at the end of March 2020, 70 mobile network operators launched the 5G commercial network in 40 countries. Sixty-three of those launched mobile services, (57 full launches, 6 limited availability launches). Thirty-four operators had launched 5G fixed wireless access or home broadband services (27 full launches, 7 limited availability launches).

Despite the impact of the coronavirus pandemic, the spread of 5G technology continues. Measures like social distancing have delayed the launch of 5G services in some countries. Operators had to stop. Mobile companies in other countries keep launching 5G network.

Joe Barrett, president of GSA, says, “We have all been surprised by how 5G has taken off. Deployments and commitments from across the globe have picked up pace. There are commercial launches in the world’s largest mobile market. The combination of these milestones will lead to an explosion in 5G users.”

“5G has the potential to cover up to 65 percent of the world’s population with 2.6 billion subscriptions by 2025. An Ericsson Mobility Report. says it will generate 45% of the world’s total mobile data traffic.”

5G Connection Technology & Advantages

5G is the 5th generation wireless connection. It represents the most advanced leap forward in mobile technology. At the speed of 20 Gbps, which is 20 times faster than 4G, 5G promises a faster and more reliable technology. Users can transfer a much larger amount of data with a latency of one millisecond. Connected vehicles, remote medical procedures, smart homes, and smart cities become reality. We are entering the age of big data. There are huge opportunities for digital service providers. Huge amounts of Data and metadata will be collected through their services. Phone companies are already releasing 5G mobile devices.

A study by Ericsson found that 5G adoption would come in three phases:

1. Premium smartphone downloads of content in seconds rather than minutes.

2. 5G home wireless broadband to challenge traditional cable TV (video and broadband delivered video).

3. 5G hot zones of ultra-high speed in demanding locations like airports, offices and shopping areas.

5G Risks & Threats

In a March 3, 2020 article in the digital magazine CIO, Jaikumar Vijayan reports on the security risks that will accompany the benefits of fifth-generation cellular networks. In the article, he quotes vice-president of Gartner Research Katell Thielemann, “5G is emerging as an accelerator to deployment. But it is also a source of concern from a security standpoint. Speed to market and cost considerations are taking precedence over security considerations.”

The resulting complex digital connectivity could prove to be a weakness. Modern life becomes dependent on connected technologies. This hyper-connectivity amplifies existing dangers and creating new ones. With the extended adoption of 5G, the world will be more connected. Data will be continuously exchanged between devices and applications. The threat of cyberattack will increase. There will be a greater number of vulnerable entry points to a network. There will be many opportunities to attack 5G infrastructures. This includes billions of IoT devices, and next private networks, that were not connected before.

Some of the weaknesses that have been discovered so far:

˃ High reliance on suppliers, some of which are state-backed, could pose risks of cyber attacks from some countries to others.

˃ 5G networks will be introduced gradually, so old 3G / 4G networks and new 5G architecture will have to coexist for a while, which will increase security concerns. The European Union Agency for Cybersecurity (ENISA) highlights, in its latest report on future 5G threats in terms of cyber security, the following protocols of concern: TCP / IP (DHCPv4), SS7 / Diameter, SIP, TLS, ARP, BGP.

˃ The network has moved away from centralized, hardware-based switching to distributed, software-defined digital routing.

˃ 5G further complicates its cyber vulnerability by virtualizing higher-level network functions, in software, formerly performed by physical appliances.

˃ 5G creates more entry points for attackers.

˃ Even if it were possible to lock down the software vulnerabilities within the network, the network is also being managed by software, often early-generation artificial intelligence, that itself can be vulnerable. According to Steve Durbin, Managing Director of the Information Security Forum (ISF), “Nation states, terrorists, hacking groups, hacktivists, and even rogue competitors will turn their attention to manipulating machine learning systems that underpin products and services.”

˃ Increase in short range communications will require many more cell towers that will potentially bring more attacks from cyber criminals.

 

 

Cybersecurity & Measures

 

Cyber accountability requires a combination of market-based incentives and appropriate regulatory oversight.

 

“With 5G networks there’s more computing functionality that you can deploy at the endpoint,” says Scott Crawford, analyst at 451 Research. That means organizations will need to pay more attention to tasks like identifying and validating endpoints. They will also need to ensure that their connected devices are in compliance with security policies before they interact with other devices or with sensitive data.

 

Techniques That Will Redefine Cybersecurity Approaches in the 5G Era
Reversing the under-investment in cyber risk reduction

The continuously changing environment requires organizations to make substantial investments in new technologies and processes. Companies will have to invest in compliance. New regulations will emerge.

Implementing machine learning and AI protection

There will be a major advantage of using AI-powered solutions.
Security products will continue self-learning and updating to fit a given environment.

Shifting from lagging indicators of cyber-preparedness (post-attack) to leading indicators

A 2018 White House report indicates a problem of under-reporting cybersecurity incidences. Failure to report such crimes inhibits the ability to respond immediately. and effectively.

Continued cooperation between the public and private sectors is the key to effectively managing cybersecurity risks. Both the private sector and government agencies working together can better share information and raise cybersecurity standards. This kind of coordinated effort can develop trust and accelerate the closure of the 5G gap. Such a program could also limit the damage when cyber attackers successfully penetrate a network.

Cybersecurity starts with the 5G networks themselves

All the networks that deliver 5G must have proactive cyber protection programs.

Insert security into the development and operations cycle

It’s more important to integrate security. Software, firmware, and hardware have to be better protected.

Best Practices

The National Institute for Standards and Technology (NIST) Cybersecurity Framework has established five areas for best practices. The five areas are: identify, protect, detect, respond, and recover. These principles are the basis of industry best practices. The Consumer Technology Association (CTA) has helped produce an anti-botnet guide. It outlines best practices for device manufacturers.

“Cybersecurity will play a critical role, with organizations called to adopt a granular segmentation of their networks. The Zero Trust model will become a real standard,” explains Greg Day, VP and CSO EMEA of Palo Alto Networks. The Zero Trust approach is based on a simple principle: “never trust, always verify.” It’s assumed that any person, or device, requiring access is to be considered a potential threat. So authorized access to a specific areas are restricted.

An effective 5G defense strategy is based on 3 fundamentals:

1. Reduce risk by implementing a “Zero Trust” strategy, contrasting the increase in the perimeter that can be attacked.

2. Ensure the correlation of data flows in a roaming world and the visibility of the suppliers’ ecosystem.

3. Make sure cybersecurity strategy keeps pace with reducing latency and increasing data.

The Pace of Digital Innovation and Threats Requires a New Approach to the Business-Government Relationship

In a Brookings article, Tom Wheeler and David Simpson warn that  “the toughest part of the real 5G race is to retool how we secure the most important network of the 21st Century. Never have the essential networks and services that define our lives, our economy, and our national security had so many participants, each reliant on the other-and none of which have the final responsibility for cybersecurity. Here are some of the key take-away points:

˃ More effective regulatory cyber relationships with those regulated

˃ Recognition of marketplace shortcomings

˃ Consumer transparency

˃ Inspecting and certifying connected devices

˃ Stimulate closure of 5G supply chain gaps

˃ Re-engage with international bodies

Contracts aren’t enough. Most small and medium 5G network providers are not bound by any of government contracts.

 

What 5G does for US
5G will do many things to transform our lives, including giving us faster download speeds, next to no latency, and more capacity and connectivity for billions of devices especially in the areas of virtual reality, the IoT, and artificial intelligence.
5G and Privacy

People are always concerned about how tech companies treat their data. The GDPR in Europe and CCPA in California are legislation that protect personal data. To comply with GDPR, any company that collects, stores, and processes personal data has a significant set of obligations. There will be many actors in the 5G ecosystem interacting with personal data. Only a privacy-by-design approach to 5G can ensure their satisfaction. This is according to the first white paper of the 5G PPP Security Working Group.

Any future 5G system should be able to answer Lawful Interception (LI) requests. LI should be performed in a secure way without compromising the privacy of network users. The information provided must be verifiably trustworthy and securely delivered. Given packetized and dominantly encrypted network traffic delivery, a must-have technical building block of LI is Deep Packet Inspection (DPI). Without DPI, no analytic insights can be derived from live or recorded user traffic, thus rendering LI powerless.

“There is a lack of clear-cut security regulations for mobile wireless communications based on 5G at this point. The current 3GPP (3rd Generation Partnership Project) standards mainly apply to earlier mobile telephony protocols. They don’t fully address the emerging challenges.” says David Balaban, computer security researcher.

IN CONCLUSION

5G, the future of connectivity, is now a reality. Initial impressions are mixed. 5G is coming whether businesses and the public at large are ready for it or not. Navigating the transitional challenges is going to be quite an undertaking. There are privacy and security concerns. 5G providers, government, and businesses will have to collaborate to come up with solutions.

We can expect road bumps, hacks, and misappropriation of private data along the way. But 5G opens up a world of possibilities for everyone. Everyone can benefit. From the big-city executive to the farmer in Iowa using agricultural AI to support a greater crop yield.

This new network holds the key to advancing the spread of a slew of exponential technologies. It will set in motion fundamental changes to a industries and services. It’s just one more thing to make your world a little faster. Actually, it will make it a whole lot faster.

But here’s a question for you. Will 5G set the stage for what Jayshree Pandya, in a Forbes article, calls the troubling trajectory of technological singularity?

The New Normal – How 2020 Changed Business Forever
As businesses venture forward they must learn to navigate the uncertain waters of the new normal.
Businesses will have to include resiliency planning as they venture forward.
THE SHAPE OF THINGS TO COME: SOME THOUGHTS ABOUT THE NEW – NEW NORMAL

It surprised me. The first time that I heard a news broadcaster use the words “the new normal” in reference to the post COVID time frame made me stop and think. Here was a term first used following the financial crisis of 2008 and it’s aftermath. Until then, I was expecting everything to go back to how we had always known it.

I thought about it. I realized that the newscaster was right. COVID-19 has changed the way we do business – and life – forever. In the midst of the current COVID-19 pandemic, many facets of the way we do business have shifted. Daily, we see our lives become more confined. The uncertainty of it all restricts us in many ways. It is too early to tell what all the permanent business ramifications will be. But there is change in the air. One thing is certain. This situation will expose corporate weaknesses and strengths. How the story unfolds for your business depends largely on how you navigate the waters ahead.

Look at the current impact of the virus on business operations. It’s clear that the shift toward the “new normal” has caused the adoption of certain technologies sooner and faster than ever expected. Here are 6 ways technology trends have changed for better or for worse.

What Has Coronavirus, and Our Reaction to it, Changed in Business Forever?
Online collaboration tools such as Microsoft Teams enables people to connect from home, from the office, or anywhere else. Definitely part of the new normal.
Online collaboration tools such as Microsoft Teams enables people to connect from home, from the office, or anywhere else.

1.      The way businesses view and handle remote workers has changed.

In this article from MarketWatch, we see some business benefits of allowing employees to work from home, such as taking advantage of a more diverse talent pool and flexibility in labor costs.

A great number of employees now working from home. They’ve been working from home for a prolonged period of time. Many companies will have to make adjustments and accept remote workers. Being able to transition to a home or remote office when problems arise will be the new normal. The bonus: the flexibility allows for a more productive and capable workforce.

Tool and technology that’s ready to go in either environment is a great way to support your team. It encourages autonomy and collaboration among teams. Get the job done, regardless of location. That’s the new normal.

·         Zoom or Microsoft Teams are cloud-hosted communications tools that allow for adhoc web meetings among different groups.

·         Trello is a great way for companies to work together on projects, allowing for integration into other subscription-based business apps like Google drive or Dropbox for sharing.

·         Slack is an attractive alternative to email, allowing single or team-based conversations that are searchable.

 

the new normal means Machine learning can be confused by weird behavior....they may be mislead because of unusual spending habits during a pandemic, but they will play a key role in mitigating the fallout from this pandemic and better prepare us for the next.
Machine learning models may be mislead because of unusual spending habits during a pandemic, but they might play a key role in mitigating the fallout from this pandemic. They’ll definitely minimize the impact of the next.

2.      The way businesses view and use artificial intelligence has changed.

Another trend that has been gaining more traction is the use of artificial intelligence (AI), specifically, machine learning. Being able to mine through the copious amounts of data we have on coronavirus is helping scientists and researchers find answers quicker than ever.

The use-case for machine learning (ML) is not limited to scientific research. Imagine being able to accurately forecast sales data. Or what if you could have a chatbot that could answer customer service inquiries 24/7 from your website?

ML has deep roots in cybersecurity. ML has the ability to analyze network traffic and detect anything seen as malicious. Many of the latest security tools incorporate AI/ML. They are able to learn the current cybersecurity posture of business systems. They can proactively combat malware threats.

The first step for a company is to vet, implement, and accept machine learning. This could be for a specific task or to provide general support to a department. Once this happens, the doors to advance technology swing open. The power of ML to benefit a company become apparent.

 

The new normal means a turning point for the way we work and learn. All because of the cloud.
Cloud technology has brought stability and flexibility to a world lacking both. Web-based platforms and services continue working without getting overwhelmed by the sudden rise of people going online to do business, work, or play.

3.      Acceptance of the public cloud infrastructure has changed.

With COVID-19 forcing businesses to rely on the cloud, company leaders that were once wary of public cloud infrastructure are now embracing it.

A recent CRN post reports cloud computing have enabled companies to scale business applications. And they’ve been able to do it reliably. Thanks to the minds behind Google, AWS, and Microsoft Azure, rapid scaling has been virtually trouble free.

Microsoft Azure alone has reported a 775% increase in usage of cloud services like Teams, PowerBI, and Windows Virtual Desktop.

Relying on a proven infrastructure is good. Doing it without managing physical server hardware is even better. It is more critical now than ever before.

Businesses that use a cloud infrastructure can scale back without incurring unneeded costs. If they are in a current downswing.

Remote work, SaaS applications, and Cloud Infrastructure are in high gear. The COVID-19 crisis will cause these trends to gain more traction and use. Companies will scale their services and solutions. Those that wing themselves from on-premises infrastructure will have the advantage. They may even elect to downsize physical office buildings. Or not. Having the choice is also an advantage.

The changes to business and technology brought on by COVID-19 are here to stay. There are significant business benefits from this course adjustment. The adoption of cloud-based technologies is one of them.

·         The ability to work from wherever is convenient and productive.

·         The capacity to deliver a solution that is always available – regardless of business demand or outside factors.

·         The freedom for a company to better align with its employees and customer needs.

4.      The competitive edge and viability of companies has changed forever.

People are forced to stay home more. They don’t want to risk exposure. They become reliant on delivery services like Door Dash, PostMate, and InstaGuard to get food and supplies. Streaming services like Netflix and Amazon Prime are bigger than ever.

Who is losing out?

Restaurants by the thousands will struggle to climb out of the COVID-19 trauma. Some won’t make it. The franchise chains will. Cinema theaters across the country are currently closed, and some of them will not reopen. This will have an impact on how movies are exhibited. It will also impact what types of feature films are developed and financed. Fewer studios will be willing to take the risk of financing blockbuster movies. This is especially true of disaster movies. These are the movies that cost hundreds of millions of dollars to make and market.

One night in early April, the Governor of New York summed up the problem, “The simplicity of it is so what makes it so tragic. Because we don’t have a piece of equipment somebody is going to die? How did we get to this place? In this county. We have to buy all our supplies from China? I can’t get protective equipment because China is making it? China is making the ventilators?”

But it’s not just medical supply chains that are being reconsidered. The coronavirus pandemic will also have long term effects on the tech hardware industry.

Parts needed to assemble various hardware and electronic products come from a multitude of sources. Most of them are overseas. A factory that makes television monitors doesn’t necessarily make the screens. The processing chips are made at a different factory. The power supply might be made at yet another factory. It’s all interconnected. If one factory is shut down, it impacts all the others down the line.

The entire system can grind to a halt. Having a supply chain that involves multiple nations like the United States and China will most certainly be re-evaluated. It’s better to have all the needed components of a particular name brand product to build closer to home. This will kill some tech manufacturing firms and enrich others.

The use of AI automation is going to make it more attractive for manufacturing to come back to the USA. That will shorten the length of supply chains while ensuring their security.

Apple’s already indicated that it won’t be able to make a sufficient supply of its Smartphones for the year. That’ll be true of other smartphone makers…some won’t make it. It has already begun.

The is Irony is that a virus that originated in China is ultimately helping China’s economy to bounce back. China has the capacity to manufacture much of the equipment needed in other parts of the world, including our own. Long term, many companies are going to be looking at diversifying their supply chain. They’ll avoid putting all their eggs in one basket.

 

the new normal will include remote work options
What ever shape the new normal takes, remote work will definitely remain part of the picture.

5.      Everyone in the company working in and from one building – or any company-owned building – has changed forever.

In an April 20th Fast Company article, several enterprise CEOs and influencers, including Jared Spataro (corporate vice president, Microsoft 365), agree that working from home and increased video conferencing will become the new normal.

Jared Spataro talks about the new normal for technology post pandemic
Jared Spataro is the Vice-President of Microsoft 365.

Jared Spataro is quoted as saying,“This time will go down as a turning point for the way people work and learn. We have a time machine as China navigates its return back to work—and we’re not seeing usage of Microsoft Teams dip. People are carrying what they learned and experienced from remote work back to their “new normal.” We’re learning so much about sustained remote work during this time.”

Business is not the only place where “from home” situations will continue well after COVID-19 has been conquered. Education is another sector that has changed forever. But what about all those families that don’t have basic access to the Internet at home? School shutdowns requiring students to take online courses widen the socio-education disparity in our society.

Sal Khan talks about the new normal and how it will affect business after COVID-19
Sal Khan, founder of Khan Academy.

Sal Khan, founder and CEO of the educational nonprofit Khan Academy, said, “The need for online access and devices in every home is now so dire that it may finally mobilize society to treat internet connectivity as a must-have rather than a nice-to-have. We’re already seeing governments, school districts, philanthropists, and corporations step up to close the digital divide. If this continues to happen, we could get to a state of nearly universal online access at home.”

Sal Khan’s prediction is already happening in Singapore where universal Internet connectivity is nearly 100%. Universal Internet connectivity in Singapore is part of their Intelligent Nation 2015 and Smart Nation initiative. In August 2018, Ookia’s speed tests determined that Singapore’s broadband speed of 181.47 Mbit/s is the highest in the world.

6.      Our view of reliance on a single revenue stream – as a business and as individuals – has changed forever.

Will Lopez, head of accountant community at HR platform Gusto put it all into perspective when he said,

“This won’t be the end of brick-and-mortar store. Just as it won’t be the end of the digital cinema theater. These are important businesses. They help form the social fabric of our communities. But retail shops and restaurants will change the way they operate. The crisis has reminded people that they need to remain agile. It has reminded us to move with the times. Don’t be stuck with the old way of doing things.”

Where many of these shops have historically relied on foot traffic. These same shops will now develop ways to create alternative streams of revenue. For example, many restaurants will link up with delivery service platforms. They’ll expand their geographic reach. More boutiques will develop an online presence that reaches beyond their local neighborhoods.”

As we look ahead to the future to see the new normal, businesses have got to balance the weight on their shoulders.
Business leaders are too busy struggling to keep their operations going to wonder what the new normal will be like. We’ve got to get through this first.
IN CONCLUSION

The “new normal” will mean most companies will stall. Many will go out of business. The ones that do survive must continue to optimize the way they operate. They will have to rethink their business models moving forward. Supply chains have been disrupted. For many this experience has been a painful lesson. Companies will respond. They’ll have to. They will strengthen whatever back-up plans they have in place. If there are none. They will have to build them from scratch. This includes expanded work-at-home capabilities for more employees. They’ll have to consider options. Then they must position themselves to take advantage of those options.

New resiliency metrics will be rolled into valuations along with climate-related risks. The whole concept of resiliency will have the same importance as cost and efficiency. Resiliency is no longer a nice to have, but a necessity.

Individuals, communities, businesses, and governments are learning new ways to connect. Business leaders are finding faster, cheaper ways to operate. Conferences and meetings happen on online. Everybody that can has been working from home. These are positive changes. Better management. A more flexible staff.

Can we create a next new normal? One that will be better than what it replaced? Can we become agile enough to move even as the situation moves? Can we learn to address the challenges positively.  These will be a long-term questions for us all.

What innovations will there be to leverage?

What technologies will business leaders use to thrive in the “new normal?”