Iron Orbit is a leading provider of cloud hosted IT solutions. Our solutions include hosted desktops, hosted applications and hosted servers. We are a subsidiary of SACA Technologies, a managed IT services provider headquartered in Orange County, California.
A hosted desktop is simply an operating system that is hosted on the web rather than a local server. Hosted desktops can be accessed from any Internet-connected computer, tablet or smartphone. They are faster, more secure and more reliable than local PCs, and allow you to seamlessly transition your workflow from one device or location to another.
All of our solutions include 24/7 monitoring, security, disaster recovery (including data backups) and unlimited 24/7 technical support for no additional charge.
Setup times vary widely depending on the size, complexity and data needs of the project. To get an initial estimate on your project, please contact our support team at firstname.lastname@example.org or 1-888-753-5060.
Your security and privacy is of vital concern to us, and we do not share your data with anybody except our assigned staff and users (e.g. employees) you have explicitly granted permission to.
Essentially, yes. Hosted desktops can be accessed from any location with an internet connection. This gives you and your staff the flexibility to work anywhere—even when traveling.
No. You need to be connected to the internet to access a hosted desktop. If you anticipate a situation where you will be without internet access for some time, make sure to download critical business software and files to a local PC. We provide a convenient file syncing solution to copy your files to a local PC should the need arise.
Yes. All packages include unlimited, 24/7/365 technical support.
Yes. In addition to English, we offer service in Spanish and have dedicated native Spanish speakers on staff. Additionally, we have third party options to facilitate service in other languages.
All of our support staff are based right here in the United States, with the vast majority located in Orange County, California. Our entire support staff is made up of full-time American workers; we do not outsource any support duties to remote contractors.
Yes. We have a number of systems in place for backup and disaster recovery. We operate a network of geographically separated data centers that store files on redundant servers. We also use enterprise virtualization technologies that take snapshots of your desktop at continuous intervals, guaranteeing that a system can always be restored to a recent state.
Yes. We employ all of the latest anti-virus and anti-malware precautions, and update them regularly to ensure our anti-virus protections can identify the newest threats.
We have extensive security technologies and protocols, which can be grouped under 4 main categories:
- Environmental security to keep the data center environment optimal, such as HVAC, smoke detectors and fire suppression.
- Logical and system security to protect software assets from cyber-attacks, viruses, and unwanted content.
- Operational security, including security best standards and practices.
- Backup and disaster recovery protocols.
A data center exploding is probably the worst conceivable disaster that could ever happen to our infrastructure. Although this is almost certain to never happen, we have taken precautions even for events this extreme. We have a network of geographically separate data centers nationwide connected by multiple fiber optic cables across several network carriers to ensure Internet connectivity redundancy 24/7/365, so our customers always enjoy Internet access to their files, desktops, applications and servers.
Yes. We have taken every measure to ensure that all of our solutions are compliant with all pertinent industry regulations. Additionally, we offer compliance-as-a-service for clients in need of of assistance with compliance help on their systems.
Yes. Iron Orbit can migrate all of the data from your PC (including all of your applications, files and settings) to your hosted desktop, so that it looks the same as your physical PC—though the hosted desktop you can access from anywhere with any internet-connected computer, tablet or smartphone.
The time it will take to complete a migration depends on a number of factors: the size of your desktops, the number of services you want to migrate, the complexity of the project. Migration will not cause significant downtime as you will be able to continue using your local desktop while the migration is being completed.